EngageBay Reviews

EngageBay

4.9 out of 5 stars

Average Ratings 108 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

EngageBay, a simple, affordable and integrated marketing, sales, and service automation platform, comes with free CRM. It was created to help small businesses and startups grow. The marketing automation suite allows you to save time, nurture your audience, and automate repetitive, manual tasks. The free CRM and sales automation allow you to organize all your contacts, track deals, and build your sales pipeline. You can also build lasting customer relationships. Finally, you can provide real-time support to customers with the helpdesk and live chat features. In minutes, track, prioritize, and resolve customer support tickets.

Description

VODOO CRM is a cloud-based platform tailored for customer relationship management and marketing, specifically designed for small enterprises, freelancers, coaches, online retailers, and agencies. It integrates various functionalities such as contact management, sales pipelines, email and SMS marketing campaigns, visual automation workflows, lead funnels, landing page creation, appointment scheduling, payment processing via Stripe, soliciting reviews, and facilitating online courses. Users can initiate workflows based on events like form submissions, bookings, payments, tag modifications, or replies, allowing them to execute messages, introduce delays, assign tasks, and implement conditional actions without the need for coding. Furthermore, agencies have the capability to create client accounts under a personalized brand and manage subaccounts covered by a single subscription, while billing their own clients themselves. Each subscription plan includes specific email allowances, while SMS messaging utilizes the client's Twilio account for delivery. The service is available through a subscription model, offering both monthly and annual payment options, accommodating individual users as well as agencies, thus making it a versatile choice for various business needs. Additionally, the platform’s user-friendly interface ensures that even those with minimal technical skills can effectively manage their customer relationships and marketing activities.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Twilio Yes 
Amazon SES Yes 
BulkSMS.com Yes 
DesignTork Yes 
Facebook Yes 
Google Contacts Yes 
Google Drive Yes 
Integrately Yes 
Intercom Yes 
Kixie PowerCall & SMS Yes 
Mailgun Yes 
Pabbly Connect Yes 
Puntt AI Yes 
SalesScripter Yes 
Shopify Yes 
Textellent Yes 
Workers by Delos Yes 
Wufoo Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Twilio Yes 
Amazon SES No 
BulkSMS.com No 
DesignTork No 
Facebook No 
Google Contacts No 
Google Drive No 
Integrately No 
Intercom No 
Kixie PowerCall & SMS No 
Mailgun No 
Pabbly Connect No 
Puntt AI No 
SalesScripter No 
Shopify No 
Textellent No 
Workers by Delos No 
Wufoo No 
Zapier No 
Zendesk No 

Pricing Details

$10.79/user/month (biennially)
All In One plans starting from $10.79 to $57.59 (paid biennially)
Marketing Bay starts from $9.35 to $35.99 (paid biennially)
Sales Bay starts from $9.35 to $35.99 (paid biennially)
Service Bay is FREE forever
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
Plans cost $29-$249 per month, or $23-$199 per month with annual billing. Included users and monthly email allowances vary by plan. SMS is sent through the customer's own Twilio account, with no VODOO CRM markup.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EngageBay

Founded

2017

Country

United States

Website

engagebay.com

Vendor Details

Company Name

ALTIORAT

Founded

2026

Country

United States

Website

www.vodoocrm.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage Yes 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Landing Page

A/B Testing Yes 
Analytics Yes 
Drag & Drop Yes 
Form Creation Yes 
Real Time Editing Yes 
Responsive Yes 
SEO Management Yes 
Templates Yes 

Lead Generation

Contact Discovery Yes 
Contact Import/Export Yes 
Lead Capture Yes 
Lead Database Integration Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Visitor Identification Yes 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform Yes 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring Yes 
Sales Intelligence Yes 
Search Marketing Yes 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management Yes 
Post Scheduling Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management No 

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