Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The manner in which you interact with visitors to your website reveals a great deal about your business's values. Are you providing them with a straightforward and friendly way to communicate with you personally? Our approach stands out in this regard; we avoid chatbots, a choice echoed by our clients as well. Instead, we equip you with exceptional tools designed to foster genuine human connections within the digital landscape. Experience how transparency and readiness can redefine the modern organization. It's perplexing to us why some chat solutions come with such hefty price tags. Engage is not only effective but also remarkably budget-friendly, at just $15 per user per month, which breaks down to a mere $0.50 each day for unlimited chatting capabilities. We aim to deliver the highest return on investment of any software available. Notably, many of the world's most renowned brands rely on Engage to enhance their website chat services, showcasing our effectiveness and credibility in the market. By choosing us, you’re not just investing in a tool; you’re investing in the future of customer engagement.
Description
Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe.
You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior.
Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today.
Key features
Chat box customizable
Customer satisfaction rating
Automated messages
Mobile apps
Shortcuts (canned answers)
Detailled statistics
Integrations with ecommerce platforms
Recording of visitors (session replay).
API Access
Has API
No
API Access
Has API
No
Integrations
CS-Cart Multi-Vendor
No
CS-Cart Store Builder
No
Google Analytics
No
Jimdo
No
Lightspeed Retail
No
PredictiveHR
Yes
Schoolbox
Yes
Shopify
No
Squarespace
No
Teamstack
Yes
Integrations
CS-Cart Multi-Vendor
Yes
CS-Cart Store Builder
Yes
Google Analytics
Yes
Jimdo
Yes
Lightspeed Retail
Yes
PredictiveHR
No
Schoolbox
No
Shopify
Yes
Squarespace
Yes
Teamstack
No
Pricing Details
$15 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$0.01/month/user
Packages:
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Engage Chat
Website
engage.co
Vendor Details
Company Name
Smartsupp
Founded
2013
Country
Czech Republic
Website
www.smartsupp.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes