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Average Ratings 0 Ratings

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ease
features
design
support

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Description

EnerMAN offers digital products and solutions that utilize IoT, AI, and ML to effectively monitor, control, and analyze Solar PV power plants, solar rooftops, and wind-solar hybrid installations. To date, we have successfully deployed our technology for a combined capacity exceeding 1,500 MW (1.5 GW) across over 80 clients and more than 300 sites in six different nations, showcasing our commitment to advancing renewable energy management. Our extensive experience and proven track record position us as a leader in the industry.

Description

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

API Access

Has API

API Access

Has API

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Integrations

ActiveCampaign
Blink
Cyfe
Dameware Remote Support
Dropbox
Gmail
Google Drive
Isora GRC
Jira Work Management
LogMeIn Rescue
Retently
StarfishETL
Teamstack
Teamwork Commerce
TurboDocx
Workativ Assistant
Wrike
Zapier
Zendesk
Zoho One

Integrations

ActiveCampaign
Blink
Cyfe
Dameware Remote Support
Dropbox
Gmail
Google Drive
Isora GRC
Jira Work Management
LogMeIn Rescue
Retently
StarfishETL
Teamstack
Teamwork Commerce
TurboDocx
Workativ Assistant
Wrike
Zapier
Zendesk
Zoho One

Pricing Details

$990
Free Trial
Free Version

Pricing Details

$19.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EnerMAN Technologies

Founded

2019

Country

India

Website

www.enerman.in/

Vendor Details

Company Name

SolarWinds

Founded

2007

Country

United States

Website

www.solarwinds.com/service-desk

Product Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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