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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enconvo is an innovative cloud-based platform for business communications that integrates modern telephony, collaboration, connectivity, mobility, and video conferencing into a single adaptable system designed for both hybrid and remote work environments. Central to its offerings, Enconvo Contact replaces outdated on-premise phone systems with scalable cloud telephony solutions that feature important functionalities like call management, recording, professional voicemail, call analytics, marketing while on hold, and seamless fixed mobile convergence, ensuring teams maintain connectivity across various devices. Users can take advantage of softphone applications available on mobile, tablet, and desktop, facilitating the ability to make and receive calls and messages via VoIP, while also allowing them to differentiate between work and personal contacts, as well as access voicemail and call history from any location. Additionally, Enconvo provides integration with CRM systems and other third-party applications to enhance workflow efficiency across business tools, and organizations can easily implement video conferencing solutions through Enconvo Meetings. Together, these features create a comprehensive communication experience tailored for the modern workforce.

Description

Vocal One represents the cutting-edge cloud-based communication solution offered by Vocal IP across the nation. This platform integrates a diverse array of communication tools for both mobile and desktop users, encompassing high-definition voice calls, messaging, web and video conferencing, SMS, and instant messaging, thereby establishing a comprehensive communication framework for enterprises. It facilitates smooth connectivity across various devices, including desk phones, laptops, tablets, and smartphones, enabling users to transition effortlessly between different environments, such as transferring a call from a desk phone to a mobile device without interruption. Additionally, Vocal IP provides advanced cloud-based omnichannel Call Center Software tailored for both enterprise and business clients nationwide. This software empowers customer engagement teams to efficiently handle multiple incoming inquiries at once, guaranteeing top-notch customer service. Furthermore, users can archive and store recordings in line with their specific requirements, and they can keep an unlimited number of messages, making the system both flexible and scalable for growing businesses. Overall, Vocal One enhances communication efficiency and improves the customer experience by leveraging innovative technology.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gong

Integrations

Gong

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enconvo

Founded

1993

Country

United Kingdom

Website

enconvo.co.uk

Vendor Details

Company Name

Vocal IP

Founded

2006

Country

United States

Website

vocalip.com/voice/unified-communications/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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