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Average Ratings 0 Ratings
Description
Enconvo is an innovative cloud-based platform for business communications that integrates modern telephony, collaboration, connectivity, mobility, and video conferencing into a single adaptable system designed for both hybrid and remote work environments. Central to its offerings, Enconvo Contact replaces outdated on-premise phone systems with scalable cloud telephony solutions that feature important functionalities like call management, recording, professional voicemail, call analytics, marketing while on hold, and seamless fixed mobile convergence, ensuring teams maintain connectivity across various devices. Users can take advantage of softphone applications available on mobile, tablet, and desktop, facilitating the ability to make and receive calls and messages via VoIP, while also allowing them to differentiate between work and personal contacts, as well as access voicemail and call history from any location. Additionally, Enconvo provides integration with CRM systems and other third-party applications to enhance workflow efficiency across business tools, and organizations can easily implement video conferencing solutions through Enconvo Meetings. Together, these features create a comprehensive communication experience tailored for the modern workforce.
Description
Vocal One represents the cutting-edge cloud-based communication solution offered by Vocal IP across the nation. This platform integrates a diverse array of communication tools for both mobile and desktop users, encompassing high-definition voice calls, messaging, web and video conferencing, SMS, and instant messaging, thereby establishing a comprehensive communication framework for enterprises. It facilitates smooth connectivity across various devices, including desk phones, laptops, tablets, and smartphones, enabling users to transition effortlessly between different environments, such as transferring a call from a desk phone to a mobile device without interruption. Additionally, Vocal IP provides advanced cloud-based omnichannel Call Center Software tailored for both enterprise and business clients nationwide. This software empowers customer engagement teams to efficiently handle multiple incoming inquiries at once, guaranteeing top-notch customer service. Furthermore, users can archive and store recordings in line with their specific requirements, and they can keep an unlimited number of messages, making the system both flexible and scalable for growing businesses. Overall, Vocal One enhances communication efficiency and improves the customer experience by leveraging innovative technology.
API Access
Has API
API Access
Has API
Integrations
Gong
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enconvo
Founded
1993
Country
United Kingdom
Website
enconvo.co.uk
Vendor Details
Company Name
Vocal IP
Founded
2006
Country
United States
Website
vocalip.com/voice/unified-communications/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing