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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria. Emporiqa is the AI chatbot that closes sales. It works like an online salesperson: understands what the shopper means, recommends a specific mouse, pushes back when they object on price, suggests a variation if they're not sold on the first pick. Pulls shipping and return answers from your own pages and walks the shopper to checkout without leaving the conversation. Not sure about an answer? Hands off to your team with full context. You get analytics on which chats convert and what shoppers ask for. Native plugins for WooCommerce, PrestaShop, Magento, Drupal Commerce, Shopware, Sylius. 65+ languages. Pay-as-you-go: $0.25 per conversation, $25 of signup credit (~100 conversations), $59/month default cap (customer-adjustable). Free signup at emporiqa.com.

Description

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Magento
Auralis
BigCommerce
Boostopia
CloudTalk
Converge
Drupal Commerce
Facebook
Intellecta AI
Inveterate
Peaka
Return Rabbit
Returnista
Ringover
SentiSum
Shift
Shopify
Shopney
Sylius
Zowie

Integrations

Magento
Auralis
BigCommerce
Boostopia
CloudTalk
Converge
Drupal Commerce
Facebook
Intellecta AI
Inveterate
Peaka
Return Rabbit
Returnista
Ringover
SentiSum
Shift
Shopify
Shopney
Sylius
Zowie

Pricing Details

$59/month
Free Trial
Free Version

Pricing Details

$50.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Emporiqa

Founded

2025

Country

Bulgaria

Website

emporiqa.com

Vendor Details

Company Name

Gorgias

Country

United States

Website

www.gorgias.com/

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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Alternatives

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