Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Efficiently structured for acquisition, consistent marketing, and the attraction of interested stakeholders while delivering exceptional support. Experience CRM as you desire: user-friendly, immediately deployable, and robust in functionality. Daily sales tasks are streamlined and navigation is intuitive, with combination buttons that reduce the number of clicks needed. The ease of use ensures a high rate of user satisfaction, and Emnis offers numerous customization options for a swift onboarding experience, leading to a quicker return on investment. For increasing needs, it includes additional fields, import profiles, user permissions, a report generator, and if-then logic features. Utilizing a central technological infrastructure in a secure German data center eliminates the need for extensive investment in personal infrastructure. Affordable monthly fees replace significant licensing costs, making Emnis a cost-effective choice. Furthermore, there is an option for operation from your own location. Continuous updates and a network of skilled local partners contribute to the sustained success of your projects while providing ongoing support. Ultimately, this comprehensive system adapts to your evolving business requirements and enhances overall efficiency.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Integrations
Genesys Cloud CX
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Emnis
Founded
2005
Country
Germany
Website
www.emnis.de
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win