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support

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Description

Leveraging over two decades of expertise in on-premise email management, Emailtopia introduces Emailgistics, a powerful SaaS solution designed to elevate your Microsoft Office 365 team inbox. Enhance your email interaction effectiveness and enable data-driven corporate strategies that foster improvement. Eliminate mundane tasks through automation to create more streamlined business processes and boost your profitability. Experience swift returns on investment by implementing rules-based systems for efficient email routing and seamless integration with your current CRM and ERP platforms. Maximize your team's productivity while ensuring customer satisfaction by optimizing message distribution and utilizing rules to direct priority emails to the right agents. Furthermore, incorporate scheduling tools to further enhance operational efficiency and ensure that your workforce is performing at its best.

Description

Email once united the globe, but over time, it has lost its charm. We are committed to revitalizing it, aiming to enhance email's functionality to match that of contemporary messaging applications. The focus of email should be on human connections rather than advertisements. Navigating your inbox shouldn't feel like a chore, and the act of sending an email should be as swift as sending a text. That’s the inspiration behind Shortwave: to restore email’s enchantment with an elegantly crafted platform that serves everyone’s needs. Create dedicated channels to help your team stay focused on relevant discussions and easily access previous dialogues. Features like instant delivery, typing indicators, and emoji reactions breathe life into conversations among Shortwave users. Utilize @-mentions to alert the appropriate individuals when their input is needed. Shortwave seamlessly integrates with your current Gmail account, allowing you to sign in and streamline your inbox in just minutes. Plus, you’ll have the convenience of inviting your coworkers later on, making collaboration effortless.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
Microsoft Outlook Yes 

Integrations

Gmail Yes 
Microsoft Outlook No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Emailtopia

Founded

1997

Country

Canada

Website

www.emailtopia.com

Vendor Details

Company Name

Shortwave

Country

United States

Website

www.shortwave.com

Product Features

Email Management

Data Recovery Yes 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes No 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

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