Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leveraging over two decades of expertise in on-premise email management, Emailtopia introduces Emailgistics, a powerful SaaS solution designed to elevate your Microsoft Office 365 team inbox. Enhance your email interaction effectiveness and enable data-driven corporate strategies that foster improvement. Eliminate mundane tasks through automation to create more streamlined business processes and boost your profitability. Experience swift returns on investment by implementing rules-based systems for efficient email routing and seamless integration with your current CRM and ERP platforms. Maximize your team's productivity while ensuring customer satisfaction by optimizing message distribution and utilizing rules to direct priority emails to the right agents. Furthermore, incorporate scheduling tools to further enhance operational efficiency and ensure that your workforce is performing at its best.
Description
The Matrix Platform is engineered to enhance collaboration and efficiency among various teams and departments. For over three decades, we have supplied robust group email solutions tailored for shipbrokers, charterers, and commodity traders. It features secure email and fax processing capable of handling high volumes, while offering either a Simple or Classic User Interface to cater to diverse user preferences. Complete integration with S&P, Chartering, Offshore, and Fixtures modules is also available, allowing seamless workflow. This platform enables teams, departments, and groups to collaborate effectively, thereby boosting overall productivity. Incoming and outgoing messages are governed by specific 'Rules' that ensure appropriate visibility for the right workgroups and individuals. Users will receive proactive notifications for emails that match their selected keywords. The system empowers users to prioritize essential commercial communications that generate revenue. Additionally, any messages marked as read on mobile devices will automatically reflect as read on the Matrix client, ensuring consistent communication across all platforms. Overall, the Matrix Platform is a comprehensive solution that significantly streamlines communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Emailtopia
Founded
1997
Country
Canada
Website
www.emailtopia.com
Vendor Details
Company Name
SDSD
Founded
1983
Country
United Kingdom
Website
www.sdsd.com/matrix-group-email-2/
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
No
Signature Management
Yes
Spam Blocker
Yes
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
No
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes