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Average Ratings 0 Ratings

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Description

Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.

Description

For many companies, selecting the appropriate email and productivity tools for employees is relatively straightforward, with reliable and feature-rich options like Microsoft Office, Exchange Email, and Microsoft 365 readily available. However, navigating the various plans can prove to be quite challenging. Intermedia can assist you in determining the most suitable plan and combination of features for your organization, whether your needs include Exchange Email, Office applications, compliance and security measures, or advanced versions of Microsoft 365. The Editors' Choice Exchange Email by PC Magazine boasts a remarkable 99.999% SLA and is backed by J.D. Power-certified support, while Microsoft 365 offers essential applications such as Word, Excel®, PowerPoint®, and Outlook®. Additionally, you can benefit from comprehensive compliance and security features, which encompass Archiving and Encryption, as well as tailored deployment options suitable for single tenant setups with over 500 users. Furthermore, expert migration and onboarding services are provided at no extra cost, ensuring a seamless transition. Although email serves as a vital component, it operates best when integrated with other business tools.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft Outlook
Microsoft Exchange

Integrations

Microsoft 365
Microsoft Outlook
Microsoft Exchange

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Emailgistics

Founded

2019

Country

Canada

Website

emailgistics.com

Vendor Details

Company Name

Intermedia Cloud Communications

Founded

1995

Country

United States

Website

www.intermedia.com/productivity-email

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Alternatives

Microsoft 365 Reviews

Microsoft 365

Microsoft