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Description
Organizations utilize EmailAnalytics to enhance their understanding and uncover valuable insights from daily email interactions. This platform is designed to be private and secure, requiring no changes to existing workflows or software installations. Users can track the volume of emails their team sends and receives on a daily basis, along with the number of individuals they communicate with and the spam emails encountered. By clicking on any metric, one can dive deeper into the specifics, revealing a list of individual emails that contribute to the displayed figures. Additionally, users can analyze email traffic for each day of the week and categorize it by various labels or folders in Gmail and Outlook. The tool provides an “actual” response time, reflecting the genuine duration it takes to reply to emails, in tandem with a “work hours” response time that only considers interactions within designated working hours. Importantly, only the emails that receive responses are counted in these metrics. By adding email accounts from the team, organizations can easily compare and assess email activity across the board, leading to improved productivity and communication strategies. This comprehensive analysis not only helps in identifying trends but also aids in making informed decisions for future engagements.
Description
Simple email management software and collaboration tool. Customer support, task management, internal communication. All in one. Rooftop is your one-stop source for internal and exterior communication. Email was created to send one message to one person over the internet. Email was not designed to organize communication, especially for teams. Learn how to manage email in a team. Your team will have the tools they need to not only respond but also collaborate on a response. You can keep track of all the things that happen with clients, schedule actions at the right time, and break down the barriers of information by giving your staff access to the data they need. Rooftop lets you create workflows and pipelines that will help you move your projects and deals along. You can use our collaboration tools to assign tasks, schedule follow ups, and interact directly with everyone.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
Yes
Google Analytics
Yes
Google Cloud Platform
Yes
Google Sheets
Yes
Google Workspace
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft 365
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Integrations
Gmail
No
Google Analytics
No
Google Cloud Platform
No
Google Sheets
No
Google Workspace
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft 365
No
Microsoft Excel
No
Microsoft Outlook
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Pricing Details
$17 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EmailAnalytics
Country
United States
Website
emailanalytics.com
Vendor Details
Company Name
Rooftop
Country
Belgium
Website
www.getrooftop.io
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No
