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Description
Incorporate Digital Communication seamlessly into your current workflow with Eltropy, which aligns with the established processes of various departments within your organization. Our commitment to automation is evident through our extensive selection of customizable Text Messaging templates that can be tailored to fit specific situations and recipients. For example, collections teams can utilize automated text reminders to notify customers when their loan payments are approaching. This "set it and forget it" approach can include secure payment links, allowing customers to make instant payments with ease. Additionally, sending birthday and anniversary greetings via Text Messaging adds a personal touch that significantly enhances customer relationships. Confirmations for received and approved documents can also be sent through Text, improving communication efficiency. We offer a Secure and Compliant All-In-One solution that is already integrated with your Core, LOS, Collection, and various other systems, facilitating both Inbound and Outbound Texting. Moreover, you can effortlessly incorporate Secure Chat, Video, Voice, CoBrowse, and Conversational Bots into your interactions with both members and customers, ensuring a comprehensive communication experience. This holistic approach not only streamlines operations but also fosters deeper connections with your clientele.
Description
Text4Customers is an innovative web-based platform designed for managing and launching SMS marketing campaigns, enabling organizations to effectively connect with their desired audiences. This system features a robust and adaptable sending engine that automates the distribution of messages to recipients, facilitating seamless communication. With its two-way automated mobile campaign management capabilities, users can create reusable message templates and handle their contacts and contact groups with ease. The platform allows for the distribution of bulk messages to specific recipients and groups, and supports both individual and mass messaging options, along with scheduling for campaigns and messages. Furthermore, it simplifies the process of importing contacts from Excel and CSV files, empowering users to manage multiple businesses through distinct dedicated accounts. Users can also share campaign URLs with their mailing lists from various email providers like Gmail, Yahoo, and Hotmail, as well as import address books from different mail servers, making it a comprehensive tool for effective customer engagement. Ultimately, Text4Customers streamlines communication strategies, enhancing the efficiency of marketing efforts across diverse platforms.
API Access
Has API
API Access
Has API
Integrations
Gmail
Microsoft Excel
Yahoo! Mail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eltropy
Founded
2013
Country
United States
Website
eltropy.com
Vendor Details
Company Name
SSA Soft
Founded
2006
Country
United States
Website
www.ssasoft.com/products/text4customer/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
