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Description
Incorporate Digital Communication seamlessly into your current workflow with Eltropy, which aligns with the established processes of various departments within your organization. Our commitment to automation is evident through our extensive selection of customizable Text Messaging templates that can be tailored to fit specific situations and recipients. For example, collections teams can utilize automated text reminders to notify customers when their loan payments are approaching. This "set it and forget it" approach can include secure payment links, allowing customers to make instant payments with ease. Additionally, sending birthday and anniversary greetings via Text Messaging adds a personal touch that significantly enhances customer relationships. Confirmations for received and approved documents can also be sent through Text, improving communication efficiency. We offer a Secure and Compliant All-In-One solution that is already integrated with your Core, LOS, Collection, and various other systems, facilitating both Inbound and Outbound Texting. Moreover, you can effortlessly incorporate Secure Chat, Video, Voice, CoBrowse, and Conversational Bots into your interactions with both members and customers, ensuring a comprehensive communication experience. This holistic approach not only streamlines operations but also fosters deeper connections with your clientele.
Description
Through our web directory, automated marketing platform, and telematics device, we are changing the way that repair shops communicate with their customers. Stay connected and build relationships with customers for life. Auto shops can use our web platform to send and receive text messages, photos, and important messages to customers. Auto shops can integrate our Shop Management System to sync customer information into our Text Messaging platform. They can send text messages to existing customers using a variety of settings. Auto shops can send automated text messages to customers via Text Message. They can remind customers when it is due for service, and/or notify them when their car will be picked up.
API Access
Has API
API Access
Has API
Integrations
PartsTech
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eltropy
Founded
2013
Country
United States
Website
eltropy.com
Vendor Details
Company Name
MechanicAdvisor
Founded
2006
Country
United States
Website
mechanicadvisor.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Product Features
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
