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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ello COVID Tracer facilitates contactless check-ins during the ongoing COVID-19 pandemic, allowing users to effortlessly enter venues such as restaurants, cafes, and hotels through a keyless system without any physical interaction. Instead of waiting in long lines, guests can simply scan a QR code at the entrance to register their contact information, ensuring a smooth, secure, and efficient check-in experience. This innovative approach not only enhances customer convenience but also significantly benefits venue owners by decreasing front desk congestion and minimizing the time and costs associated with traditional check-in methods. In today's world, where safety is paramount, going out for leisure or dining has certainly changed; however, Ello COVID is committed to making these experiences both safe and straightforward. As a result, both customers and business owners can enjoy peace of mind in navigating their day-to-day interactions.

Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ellocent Labs

Country

India

Website

www.ellocentlabs.com/ello-covid-tracer/

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Product Features

Contact Tracing

AI Virtual Agents No 
Forms / Surveys No 
Hot Zone Alerting No 
Journey Mapping No 
Notifications No 
Proximity Tracing No 
SMS / Email / Voice Communications No 
Symptoms Reporting No 
Test Results Reporting No 
Wearable Integration No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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