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Average Ratings 0 Ratings
Description
                    Elixir Tango is an online platform designed to offer flexible and efficient tools for orchestrating customer interactions and achieving engagement goals while swiftly adapting to market changes and regulatory demands throughout the content lifecycle, utilizing both digital and traditional channels preferred by customers. Although regulated communications may pose significant challenges for your organization, they also hold the potential to become invaluable assets with the support of a Center of Excellence (CoE) to enhance scalability. Featuring an intuitive graphical interface, Elixir Tango empowers all stakeholders involved in the creation and management of vital customer communication outcomes by facilitating functionality within a business-oriented framework. Additionally, Elixir Tango seamlessly integrates with established business applications like Microsoft Word, allowing users to adopt innovative technology without departing from their familiar tools, all while benefiting from sophisticated content management and embedded business rules. This adaptability ensures that organizations can effectively meet the diverse needs of their clientele while maintaining compliance and efficiency.
                
            
        
            Description
                    SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Pricing Details
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            Pricing Details
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            Deployment
            
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                Deployment
            
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                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
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                Customer Support
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
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                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
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                Vendor Details
Company Name
Elixir Technologies
Founded
1985
Country
United States
Website
www.elixir.com/elixir-tango-platform/
Vendor Details
Company Name
Smart Communications
Founded
2004
Country
United States
Website
www.smartcommunications.com
Product Features
Customer Communications Management
                                        Batch Communications
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Interactive Content
                                        
                                    
                                    
                                    
                                        Multi-Channel Communications
                                        
                                    
                                    
                                    
                                        On-Demand Communications
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Print Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Portal
                                        Chat
                                        
                                    
                                    
                                    
                                        Collaboration
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Document Management
                                        
                                    
                                    
                                    
                                        File Sharing
                                        
                                    
                                    
                                    
                                        Search
                                        
                                    
                            
                        Product Features
Customer Communications Management
                                        Batch Communications
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Interactive Content
                                        
                                    
                                    
                                    
                                        Multi-Channel Communications
                                        
                                    
                                    
                                    
                                        On-Demand Communications
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Print Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        Video Content