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Description
At Elina, our goal is to simplify growth for hotels, serviced apartments, and vacation rentals, enabling them to achieve their objectives more effectively. Founded in 2007, Elina has evolved into a comprehensive, modular cloud-based platform powered by APIs that offers reservations and property management software, along with various integrations and services. Our software supports our international clientele in six key areas related to reservation management: enhancing efficiency through automation, providing tools that boost revenue, improving distribution and direct bookings, fostering positive guest experiences to encourage favorable reviews and repeat visits, ensuring secure and straightforward payment processes, and transforming stored data into actionable insights via reporting and connectivity. Additionally, our tools assist in optimizing rates, diversifying pricing strategies, and enhancing distribution channels. We also provide detailed reports and dashboards that help identify potential revenue streams and automate essential daily operations such as invoicing, payment processing, managing OTAs, communication with guests, owner reporting, pricing strategies, and more, ensuring a seamless management experience. Through our innovative solutions, we aim to empower accommodations to thrive in a competitive market while delivering exceptional service to their guests.
Description
TravelPal is an innovative AI-driven messaging and upsell solution designed specifically for vacation rental property managers utilizing Guesty, available for a monthly fee of $25 per unit. This tool ensures that guest inquiries are addressed 24/7 in the language used by the guests, leveraging your own listing data and historical message exchanges. It also facilitates the sale of services such as late checkouts, early check-ins, and mid-stay cleanings directly within the chat, applying your specified prices and allowing payment via card, while seamlessly documenting every transaction in Guesty for easy access by your front desk and cleaning staff. TravelPal effectively recognizes when to pause its services; it halts operations for complaints or refund requests and promptly notifies a human representative. Additionally, any questions that fall outside its confidence level are flagged for your team, ensuring that responses are communicated back to guests in a unified manner. The service is offered at a straightforward rate of $25 per unit per month, with no hidden fees for onboarding, no commissions on upsells, no limitations on messaging, and no extra costs as you expand your portfolio. A property management company based in Miami has successfully implemented TravelPal for 144 units since August 2026, showcasing its effectiveness and reliability in enhancing guest communication and service offerings.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Breezeway
Duve
Google Analytics
Keap
Loopon
PayPal
Revel Systems
Salesforce
SiteMinder
Stripe
Integrations
Breezeway
Duve
Google Analytics
Keap
Loopon
PayPal
Revel Systems
Salesforce
SiteMinder
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25/month/unit
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vestibule Marketing
Founded
2007
Country
United Kingdom
Website
www.elinapms.com
Vendor Details
Company Name
TravelPal Inc.
Founded
2024
Country
United States
Website
asktravelpal.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
