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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Whether you are utilizing your EMR’s patient portal, your own digital entry point, or communicating via phone and email, Elaborate can seamlessly integrate into any operational workflow and technological framework. Our innovative technology harnesses your patient's detailed medical history, which encompasses previous results, diagnoses, demographics, and medications, in conjunction with your practice-specific clinical guidelines to identify critical findings and outline essential next steps. Integrated into both the clinician's EMR and the patient portal, Elaborate stands out as the sole solution available that adopts a preventive strategy for managing inbasket communications, effectively eliminating urgent patient inquiries and significantly reducing administrative burdens on practitioners each week. By employing our unique deterministic clinical ruleset, more than 90% of the narratives generated by Elaborate require no adjustments from clinical users. After just a few weeks post-launch, you can anticipate a 36% decrease in time spent managing inboxes for practitioners, along with an impressive patient satisfaction rate of 92%. Additionally, this solution not only enhances workflow efficiency but also contributes to improved patient outcomes through timely interventions and follow-ups.

Description

Kiodesk empowers companies to provide exceptional customer support by offering tools that enable clients to access timely and pertinent assistance without navigating complex and convoluted processes. These innovative tools not only enhance agent efficiency but also provide analytics and reports that help managers identify critical performance issues, allowing for the enhancement of services and informed business decisions. The IT desk is efficient and includes essential asset management and reporting features suitable for corporate settings, seamlessly integrating with various software ecosystems. By implementing a self-service experience, businesses can reinforce their brand identity while boosting customer satisfaction significantly. Ultimately, Kiodesk’s solutions aim to streamline support processes, creating a win-win scenario for both organizations and their clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DrChrono
NextGen Healthcare EHR
eClinicalWorks

Integrations

DrChrono
NextGen Healthcare EHR
eClinicalWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Elaborate

Country

United States

Website

www.elaborate.com

Vendor Details

Company Name

Roboeyelabs

Founded

2016

Country

India

Website

kiodesk.com

Product Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

Aritic Desk Reviews

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