Kiodesk Description

Kiodesk empowers companies to provide exceptional customer support by offering tools that enable clients to access timely and pertinent assistance without navigating complex and convoluted processes. These innovative tools not only enhance agent efficiency but also provide analytics and reports that help managers identify critical performance issues, allowing for the enhancement of services and informed business decisions. The IT desk is efficient and includes essential asset management and reporting features suitable for corporate settings, seamlessly integrating with various software ecosystems. By implementing a self-service experience, businesses can reinforce their brand identity while boosting customer satisfaction significantly. Ultimately, Kiodesk’s solutions aim to streamline support processes, creating a win-win scenario for both organizations and their clients.

Pricing

Pricing Starts At:
$0.01 per year
Free Version:
Yes

Integrations

No Integrations at this time

Reviews

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features
design
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Company Details

Company:
Roboeyelabs
Year Founded:
2016
Headquarters:
India
Website:
kiodesk.com

Media

Kiodesk Screenshot 1
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Product Details

Platforms
Web-Based
Android App
Types of Training
Training Docs
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Kiodesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Kiodesk User Reviews

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