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Description
Electric utilities are confronted with a range of significant challenges, including increasing regulatory demands and customer expectations for enhanced reliability and lower carbon footprints, the rise of distributed renewable energy and energy storage systems, more frequent severe weather events leading to network disruptions, and the inevitable issues stemming from an aging workforce and infrastructure. EcoStruxure™ ADMS has become a standard in the industry, utilized by 75 utility companies that collectively serve 70 million customers globally. For several consecutive years, a prominent industry analyst has acknowledged this solution for its exceptional capabilities in outage response, efficient grid operations, and effective management of distributed energy resources (DER). Our latest report delves into how emerging trends and innovative technologies influence electric distribution utilities. Additionally, we provide insights into effective strategies to confront these challenges directly and thrive in the evolving landscape. By leveraging our comprehensive network management solution, utilities can achieve more reliable, safe, and efficient energy management that meets the demands of the future. Ultimately, the ability to adapt and innovate is crucial for utilities aiming to succeed in this rapidly changing environment.
Description
Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Schneider Electric
Founded
1836
Country
France
Website
www.se.com/ww/en/work/solutions/for-business/electric-utilities/advanced-distribution-management-system-adms/
Vendor Details
Company Name
SpryPoint
Founded
2011
Country
Canada
Website
sprypoint.com/pages/solutions/spry-cis/
Product Features
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management