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Description
This platform is an excellent means to enhance your revenue. Just by attracting two guests daily, you can achieve a solid return on investment from this service. Opting for EasyWay ranks as the most advantageous decision I’ve made for my business. It consistently surpasses my expectations, significantly enhancing our revenue, improving staff productivity, and elevating guest satisfaction. EasyWay has demonstrated its value in our ongoing mission to enhance the seamless experience we offer our guests and to provide genuine hospitality. By utilizing a customizable web chat, you can actively engage with visitors on your website and boost direct bookings. Furthermore, our analytics provide valuable insights into your operations and guest experiences, allowing for continuous improvement. This comprehensive approach not only drives results but also fosters a deeper connection with your clientele.
Description
Enhancing the guest experience involves effective communication before, during, and after their stay. The Instio GEM automated communication platform facilitates this interaction by ensuring timely messages are sent to guests automatically, significantly improving their overall experience. By bridging the gap between operations teams and guests through SMS, email, and in-app messaging, the platform streamlines communication. You can design automated messages to manage routine interactions that usually consume much of your time, and these will be dispatched based on the triggers you establish. Additionally, you can automate communications for tasks like check-in and check-out instructions, as well as special wishes for birthdays or anniversaries, along with sequences for follow-up messages, including requests for reviews, which ultimately minimizes the need for manual engagement. This comprehensive approach not only increases efficiency but also fosters a more personalized experience for each guest.
API Access
Has API
No
API Access
Has API
No
Integrations
AbodeBooking
Yes
Booking.com
Yes
Clock PMS+
Yes
FLEXIPASS
No
GuestCentrix
Yes
Hapi
Yes
Little Hotelier
Yes
Mews
Yes
Misterbooking PMS
Yes
Oracle Hospitality Reporting and Analytics
Yes
Integrations
AbodeBooking
No
Booking.com
No
Clock PMS+
No
FLEXIPASS
Yes
GuestCentrix
No
Hapi
No
Little Hotelier
No
Mews
No
Misterbooking PMS
No
Oracle Hospitality Reporting and Analytics
No
Pricing Details
€1.5 per room
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EasyWay
Founded
2017
Country
Israel
Website
www.easyway.ai/
Vendor Details
Company Name
Instio
Founded
2015
Country
India
Website
instio.co/guest-messaging/
