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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EasyChatDesk serves as a comprehensive customer support solution designed to facilitate communication between businesses and their clients via live chat, chatbots, and a robust ticketing mechanism. By utilizing its streamlined website widget, organizations can deliver immediate support while leveraging AI to handle frequently asked questions. This platform transcends basic messaging, incorporating CRM functionalities, analytics, and customer insights, thereby enabling teams to provide swift, tailored, and effective service. Suitable for e-commerce stores, agencies, or SaaS offerings, EasyChatDesk guarantees that all interactions are systematically recorded and managed in a single interface. What distinguishes EasyChatDesk is its emphasis on adaptability and cost-effectiveness, allowing businesses to personalize the chat widget, seamlessly integrate it into existing workflows, and create forms to gather targeted information from visitors. Furthermore, agents benefit from a clean and user-friendly dashboard that simplifies the management of numerous conversations, support tickets, and customer inquiries, enhancing overall productivity. With its diverse features, EasyChatDesk empowers businesses to elevate their customer service experience significantly.

Description

AI-infused chat technology opens up new opportunities. WhosOn offers the most advanced chat features, including bots, conversational automation and advanced analytics. All of these features can be deployed in a way that suits your business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Lex
Azure AI Bot Service
Facebook
Google
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Slack
Twilio
Upscope
WhatsApp
tradeit

Integrations

Amazon Lex
Azure AI Bot Service
Facebook
Google
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Slack
Twilio
Upscope
WhatsApp
tradeit

Pricing Details

$17/month
Free Trial
Free Version

Pricing Details

$33.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EasyChatDesk

Founded

2023

Country

Romania

Website

easychatdesk.com

Vendor Details

Company Name

Parker Software

Founded

2003

Country

United Kingdom

Website

www.whoson.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Text Reviews

Text

Text Inc.

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software