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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

A powerful and resilient SQL Database Management System designed to manage hundreds of thousands of accounts effectively. It is constructed using Microsoft's cutting-edge web technology, Blazor, which operates on web assembly, ensuring compatibility with any contemporary web browser or operating system, including both Windows and Mac. This system can function independently without an internet connection or as Software as a Service (SaaS) hosted in a secure data center. It is also capable of operating on various mobile devices with internet access, which is particularly useful during natural disasters that may disrupt utility office access or for field personnel like meter readers who can input meter readings directly into the database. Users can continue to utilize existing billing cards/documents from EasyBill 32 or opt for the emailing feature for bills and notifications, or choose to use both according to their preferences. The system supports direct debit and online bill payment options, and it includes interfaces compatible with all Radio-Read systems. This flexibility ensures that customers have a seamless experience, regardless of their operational needs or preferences.

Description

MultiBilling is a comprehensive platform designed for utility billing and customer information management tailored for municipalities, utilities, property managers, and service bureaus. It facilitates a wide range of functions including account management, service configuration, billing processes, and customer service operations, alongside features for meter reading and online customer engagement. This versatile platform is engineered to manage utility billing across various service types while seamlessly integrating with existing systems such as enterprise resource planning, geographic information, property management, and metering solutions. Staff members benefit from a unified interface, whereas residents and account holders have access to convenient online self-service tools for various billing tasks. Delivered as a cloud-based software solution, MultiBilling also includes mobile capabilities to streamline field meter-reading operations. This platform is essential for organizations that oversee recurring utility charges and the associated processes of customer accounts, consumption tracking, billing, and payment management. With its robust features, MultiBilling enhances efficiency and improves customer satisfaction for utility service providers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Carraway Computer Systems

Website

www.easybillsoftware.com

Vendor Details

Company Name

MuniBilling

Founded

2007

Country

United States

Website

www.multibilling.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable Yes 
Collections Management No 
Customer Management No 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash Yes 
Water Yes 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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