Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EZlytix offers cloud-based analytics in a box. Our solution is ideal for mid-market manufacturing, distribution, retail organizations, and small-mid-sized law firms. EZlytix combines data from multiple sources, including ERPs (Infor NetSuite Syspro, Odoo, MS Dynamics, Syspro and Syspro), Salesforce, Magento Law Practice Management Software (Clio Manage & Grow), Google Analytics and Facebook. You can also get business insights through pre-built dashboards or reports.
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Dixa
Facebook
Freshdesk
Google Analytics
Help Scout
Helpshift
Intercom
Microsoft Dynamics 365
NetSuite
Odoo
Integrations
Dixa
Facebook
Freshdesk
Google Analytics
Help Scout
Helpshift
Intercom
Microsoft Dynamics 365
NetSuite
Odoo
Pricing Details
$149 per user per month
Free Trial
Free Version
Pricing Details
€20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EZlytix LLC
Founded
2015
Country
United States
Website
www.ezlytix.com
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Sales Analytics
Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics