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Average Ratings 0 Ratings

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ease
features
design
support

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Description

EZlytix offers cloud-based analytics in a box. Our solution is ideal for mid-market manufacturing, distribution, retail organizations, and small-mid-sized law firms. EZlytix combines data from multiple sources, including ERPs (Infor NetSuite Syspro, Odoo, MS Dynamics, Syspro and Syspro), Salesforce, Magento Law Practice Management Software (Clio Manage & Grow), Google Analytics and Facebook. You can also get business insights through pre-built dashboards or reports.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dixa
Facebook
Freshdesk
Google Analytics
Help Scout
Helpshift
Intercom
Microsoft Dynamics 365
NetSuite
Odoo
QuickBooks Online
SYSPRO ERP
Salesforce Agentforce Service
SuiteMaster
Zendesk

Integrations

Dixa
Facebook
Freshdesk
Google Analytics
Help Scout
Helpshift
Intercom
Microsoft Dynamics 365
NetSuite
Odoo
QuickBooks Online
SYSPRO ERP
Salesforce Agentforce Service
SuiteMaster
Zendesk

Pricing Details

$149 per user per month
Free Trial
Free Version

Pricing Details

€20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EZlytix LLC

Founded

2015

Country

United States

Website

www.ezlytix.com

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

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