Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EZLineGo is an online queue management tool designed for small enterprises such as food trucks, pharmacies, salons, clinics, coffee shops, and retail stores. The process begins when staff initiate a queue and distribute or print a QR code; customers then scan this code to receive a number, allowing them to track their status and estimated wait time on their mobile devices, while staff can call the next customer from a browser or manually add walk-ins to the system. The Free plan, which is available upon registration, allows for one queue, one kiosk, and accommodates up to 200 customers daily. The Pro version enhances capabilities by permitting multiple queues and kiosks, service windows, analytics, customer feedback, and notifications, in addition to offering features like online appointment scheduling, phone ordering, and HACCP documentation. Users can also experience the queue system for 72 hours without needing an account, and any free account created will enable access from different devices. Notably, customers do not have to download a specific app or use a ticket machine to participate in the queue. This flexible approach makes it easier for both businesses and customers to manage and navigate wait times effectively.
Description
By expertly coordinating your customer experience through scheduled appointments, virtual waiting lines, and expedited order collection, you can provide a service that is not only safe and convenient but also conveys a sense of premium quality. This approach will effectively increase foot traffic, boost sales, and foster customer loyalty, allowing patrons to effortlessly arrange appointments for in-store services, visits, and virtual offerings. An online booking platform specifically designed for retailers and banks can help retain walk-in customers by allowing them to join a digital queue, either through their phones, a host, or a kiosk, while receiving tailored updates about their wait times. Furthermore, store associates can efficiently monitor occupancy levels using various devices, ensuring a comfortable environment for all. Additionally, streamline online sales and enhance loyalty through convenient door-side and curbside pickups for online orders. With Qudini, your BOPIS (Buy Online, Pick Up In Store) customers can easily check in via phone, host, or kiosk, and receive timely notifications while your team prepares their orders for collection. This comprehensive solution not only improves customer satisfaction but also strengthens the overall shopping experience, leading to increased repeat visits.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
annodev Software
Country
Hungary
Website
www.ezlinego.com/en/queue-management
Vendor Details
Company Name
Qudini
Founded
2012
Country
United Kingdom
Website
www.qudini.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No