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Description

EZLineGo is an online queue management tool designed for small enterprises such as food trucks, pharmacies, salons, clinics, coffee shops, and retail stores. The process begins when staff initiate a queue and distribute or print a QR code; customers then scan this code to receive a number, allowing them to track their status and estimated wait time on their mobile devices, while staff can call the next customer from a browser or manually add walk-ins to the system. The Free plan, which is available upon registration, allows for one queue, one kiosk, and accommodates up to 200 customers daily. The Pro version enhances capabilities by permitting multiple queues and kiosks, service windows, analytics, customer feedback, and notifications, in addition to offering features like online appointment scheduling, phone ordering, and HACCP documentation. Users can also experience the queue system for 72 hours without needing an account, and any free account created will enable access from different devices. Notably, customers do not have to download a specific app or use a ticket machine to participate in the queue. This flexible approach makes it easier for both businesses and customers to manage and navigate wait times effectively.

Description

QLess is a specialist in appointment scheduling software and queue management. Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue. Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile Yes 
Microsoft 365 No 

Integrations

Google Business Profile No 
Microsoft 365 Yes 

Pricing Details

$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Trial Yes 
Free Version Yes 

Pricing Details

500.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

annodev Software

Country

Hungary

Website

www.ezlinego.com/en/queue-management

Vendor Details

Company Name

QLess

Founded

2007

Country

United States

Website

qless.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless No 
Customer Surveys No 
Dashboard Yes 
For Banks Yes 
For Government No 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

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