Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The EY Nexus for Insurance is a transformative platform designed specifically for the financial services sector, aimed at fostering innovation, maximizing value within ecosystems, and delivering seamless customer experiences. It empowers businesses to explore and implement new ideas and services at a faster pace to satisfy the demands of their customers. EY Nexus comprises a dynamic set of technology components that are easy to construct and adaptable to changing needs. These components integrate smoothly with existing systems and channels, effectively addressing critical customer requirements. Additionally, the foundational EY Nexus platform is a flexible, cloud-compatible framework that includes pre-built technological assets within a carefully selected partner ecosystem, allowing for the evolution of products and services. With EY Nexus, you can rapidly prototype and launch new insurance offerings, ensuring that your products can be refined and adjusted over time as market dynamics shift. Embracing this platform not only enhances operational efficiency but also positions your business to meet future challenges with confidence.
Description
iNexus, developed by NexInteractive, is a cutting-edge cloud-based contact center solution. Its quick setup and remarkable scalability make it an ideal choice for both inbound and outbound operations. Among its robust features are shotgun ACD, callback management, multi-tier voice conferencing, host swap transfer, and dynamic scripting, among others. Built using HTML5 and WebRTC technologies, iNexus ensures exceptional audio quality and flexibility for users. This innovative platform is designed to meet the evolving needs of modern communication demands.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EY
Country
United Kingdom
Website
www.ey.com/en_us/insurance/nexus
Vendor Details
Company Name
NexInteractive
Founded
2005
Country
United States
Website
www.nexinteractive.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management