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Description
Hume AI's EVI 3 represents a cutting-edge advancement in speech-language technology, seamlessly streaming user speech to create natural and expressive verbal responses. It achieves conversational latency while maintaining the same level of speech quality as our text-to-speech model, Octave, and simultaneously exhibits the intelligence comparable to leading LLMs operating at similar speeds. In addition, it collaborates with reasoning models and web search systems, allowing it to “think fast and slow,” thereby aligning its cognitive capabilities with those of the most sophisticated AI systems available. Unlike traditional models constrained to a limited set of voices, EVI 3 has the ability to instantly generate a vast array of new voices and personalities, engaging users with over 100,000 custom voices already available on our text-to-speech platform, each accompanied by a distinct inferred personality. Regardless of the chosen voice, EVI 3 can convey a diverse spectrum of emotions and styles, either implicitly or explicitly upon request, enhancing user interaction. This versatility makes EVI 3 an invaluable tool for creating personalized and dynamic conversational experiences.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
API Access
Has API
Integrations
Hume AI
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hume AI
Founded
2021
Country
United States
Website
www.hume.ai/blog/introducing-evi-3
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail