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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Hume AI's EVI 3 represents a cutting-edge advancement in speech-language technology, seamlessly streaming user speech to create natural and expressive verbal responses. It achieves conversational latency while maintaining the same level of speech quality as our text-to-speech model, Octave, and simultaneously exhibits the intelligence comparable to leading LLMs operating at similar speeds. In addition, it collaborates with reasoning models and web search systems, allowing it to “think fast and slow,” thereby aligning its cognitive capabilities with those of the most sophisticated AI systems available. Unlike traditional models constrained to a limited set of voices, EVI 3 has the ability to instantly generate a vast array of new voices and personalities, engaging users with over 100,000 custom voices already available on our text-to-speech platform, each accompanied by a distinct inferred personality. Regardless of the chosen voice, EVI 3 can convey a diverse spectrum of emotions and styles, either implicitly or explicitly upon request, enhancing user interaction. This versatility makes EVI 3 an invaluable tool for creating personalized and dynamic conversational experiences.

Description

Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hume AI

Integrations

Hume AI

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hume AI

Founded

2021

Country

United States

Website

www.hume.ai/blog/introducing-evi-3

Vendor Details

Company Name

Manam Infotech

Founded

2007

Country

India

Website

www.manamtech.com/ivr-banking.html

Product Features

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Alternatives

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Microsoft

Alternatives

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