Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ESKA® Digital Billing facilitates instantaneous billing within telecommunications networks. Its adaptable and robust convergent rating engine empowers network providers, offering them the edge needed to excel in the competitive telecommunications landscape. This sophisticated platform supports the unified billing of various services, including wireline, wireless, and data networks. Additionally, it boasts a wealth of valuable functionalities, such as accommodating multiple billing cycles with varied frequencies and grace periods, as well as providing diverse charging methods like advance, arrear, and one-time billing options. By seamlessly integrating with other systems like Customer Care, ESKA® Digital Billing allows telecom operators to efficiently oversee their administrative and billing operations, ultimately enhancing service delivery and customer satisfaction. This comprehensive system not only optimizes billing processes but also strengthens the overall operational efficiency of telecom companies.
Description
Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.
API Access
Has API
API Access
Has API
Integrations
Optimum
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ESKADENIA Software
Founded
2000
Country
Jordan
Website
eskadenia.com/convergent-billing
Vendor Details
Company Name
Sigma Software Solutions
Founded
2002
Country
Canada
Website
www.sigma-software.ca
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Catalog Management
Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management