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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.

Description

Effortlessly combine billing and guest information with FCS Gateway, a sophisticated gateway and call accounting tool. This solution boasts a centralized platform that simplifies intricate interface demands and integrations for its users. Additionally, FCS Gateway is equipped with multi-language functionality, making it accessible to a diverse range of industry professionals. With the convenience of remote access, users can conduct reporting and maintenance from virtually anywhere at any time. FCS Gateway not only enhances billing and guest data integration but also serves as a comprehensive solution offering call accounting, billing, and extensive interface capabilities compatible with all leading PMS and PABX systems available today. Furthermore, it provides hosted billing options for various services, including call billing, mini-bar charges, food and beverage services, video rentals, internet access, and bundled billing solutions. The system also supports integration with other third-party applications, ensuring a smooth billing process with the PMS. This makes FCS Gateway an invaluable asset for businesses looking to streamline their operations and improve efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

LogicsWare

Founded

2009

Country

Egypt

Website

www.logicsware.com/EPIX.html

Vendor Details

Company Name

FCS Computer Systems

Founded

1982

Country

Singapore

Website

fcscs.com/more-solutions/

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring No 
Call Volume No 
Caller Identification No 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log No 

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