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Description
Everything your business requires is integrated into a single point of sale system. Our technology serves as the ultimate asset for your sales team, managing the journey from point of sale to delivery seamlessly. The reality is that we couldn't fit all the functionalities of EPASS Enterprise on this single page, as it has been refining and expanding over the last four decades. With tailored options and enhancements, we've designed solutions that proactively meet your needs, ensuring you have the most effective POS system tailored to your sector. This comprehensive suite of tools supports both Sales and Service departments effectively. Moreover, the capability to quickly access a customer’s sales, warranty, and previous service history while generating a service ticket is crucial for any service-oriented business striving for high rates of “1st call completes.” Additionally, all your receivables, payables, check printing, financial reports, and P&L statements are incorporated into ePASS, eliminating the need for transferring data to another accounting platform, although that option remains available should you choose it. Ultimately, our system not only streamlines operations but also enhances customer satisfaction and operational efficiency.
Description
HarrisData presents three distinct CRM modules tailored to enhance organizational functionality. CustomerFirst® equips various departments with essential support, help desk, and quality tracking tools to effectively manage customer data within their specific contexts. This solution efficiently oversees the workflow from the moment a request or issue is logged until it reaches resolution. SalesFirst® is engineered to aid businesses in organizing their sales teams, prospects, and clientele. This vital resource for sales representatives gathers all pertinent historical and critical information about potential clients, while also allowing for the tracking of competitive data to refine sales strategies based on market competition. Lastly, WebFirst® enables customers to access, modify, and create support tickets online at any time, providing them with 24/7/365 convenience. Additionally, this module facilitates the downloading of software updates directly from the web, ensuring that users have the latest tools at their fingertips whenever necessary.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EPASS Software
Founded
1978
Country
United States
Website
epass.software/solutions/epass-enterprise/
Vendor Details
Company Name
HarrisData
Founded
1972
Country
United States
Website
www.harrisdata.com/software/crm
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
