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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EDIFICE offers an extensive suite of utility billing software solutions tailored for utility districts and departments, encompassing a wide range of services such as water, sewer, fire protection, stormwater, electric, and refuse and recycle billing, along with job billing and various metered and non-metered options. The software prioritizes user-friendliness, allowing your team to efficiently address customer needs. EDIFICE provides a holistic approach to utility billing and customer relationship management, covering everything from billing processes to service management, mobile work orders, comprehensive financial tools, and more. The EDIFICE Mobile Work Orders feature seamlessly integrates with the Service Management module, facilitating a smooth workflow that connects field operations with back-office tasks, including Service Billing/Jobbing and Inventory management. Developed by Northern Data Systems, the EDIFICE utility billing platform is designed as a cohesive yet flexible system, ensuring that users can adapt it to their specific operational requirements while maintaining high levels of integration. In addition, the modular nature of the software allows for easy scalability and customization, making it a versatile choice for various utility management needs.

Description

To ensure exceptional service to your customers, your utility collection office needs a billing solution that is both adaptable and user-friendly. Regardless of whether you're managing bills for electricity, water, natural gas, or other services, the VIP Utility Billing software is designed to streamline the entire billing process. This platform is utilized by various agencies, demonstrating its flexibility to accommodate even the most intricate billing calculations and rate structures. It offers detailed insights into accounts and bills related to individual customers or landlords. Customers can conveniently manage their accounts through online bill presentations, email notifications for billing, web payments, and updates via email or text. All necessary customer information can be accessed from a single menu option, enhancing efficiency. Additionally, the system allows for customizable deposit processing that aligns with your specific policies. With easily filtered grids, you can tailor the data display and seamlessly export it to applications like Excel and Word, ensuring a smooth operational experience. Furthermore, the comprehensive nature of the software provides a robust solution to meet the evolving needs of your utility office.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ACCEO Retail-1
Microsoft Excel
Microsoft Word

Integrations

ACCEO Retail-1
Microsoft Excel
Microsoft Word

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Northern Data Systems

Website

www.ndsys.com/software/utility-billing/

Vendor Details

Company Name

SoftwareSolutions

Country

United States

Website

www.mysoftwaresolutions.com/solutions/utility-billing

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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