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Average Ratings 5 Ratings

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support

Description

Our brand's significance is stronger than it has ever been. At ECI, we harness the game-changing potential of technology to propel growth within mid-market financial services organizations. Following our recent acquisitions of Alphaserve and NorthOut, we now offer a diverse range of services that encompass managed IT services, cybersecurity, and business transformation solutions. Today, ECI is synonymous with progress, and your business can greatly benefit from this evolution. Ensure maximum stability by moving forward with confidence, protecting your crucial data and business operations from potential external threats. Enhance your business performance and strengthen your competitive edge by increasing productivity through digital innovation. Experience the substantial impact that a combination of broad scale and deep expertise can bring to your IT solutions. Partner with a company that is wholeheartedly dedicated to your success and understands the critical importance of seamless IT operations, ensuring that your organization is always a step ahead. By choosing ECI, you are not just making a decision; you are embracing a future defined by excellence and resilience.

Description

Are you fed up with not having enough time, money and resources to grow your business. Rev.io PSA (formerly Tigerpaw One) is a great way to take your technology services company to the next level without having to hire staff. Are you fed up with multiple systems that don’t communicate with each other? You no longer need multiple resources to accomplish your goals. Rev.io PSA can help you automate your business and streamline your operations. Are you fed up with losing money due to poor asset tracking? You don't know what's on your shelves, trucks, warehouses, at your customers' offices, or on your trucks. Are you fed up with not being able to collect on all your billable hours? Your profitability is dependent on how well your techs do their jobs. Labor is one of the biggest expenses. You can instantly view their work log, efficiency rates and even a snapshot about their billable hours with a tap of the finger.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect Cloud No 
Avalara No 
BrightGauge No 
CereTax No 
D-Tools System Integrator (SI) No 
Docusign No 
HubSoft Yes 
IT Glue No 
Mesh No 
QuickBooks Online No 
QuoteWerks No 
Sage 50 No 
Sherweb No 
SugarCRM Yes 
Suppli Yes 
TOOLBX Yes 
tradeit Yes 

Integrations

Acronis Cyber Protect Cloud Yes 
Avalara Yes 
BrightGauge Yes 
CereTax Yes 
D-Tools System Integrator (SI) Yes 
Docusign Yes 
HubSoft No 
IT Glue Yes 
Mesh Yes 
QuickBooks Online Yes 
QuoteWerks Yes 
Sage 50 Yes 
Sherweb Yes 
SugarCRM No 
Suppli No 
TOOLBX No 
tradeit No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact us for more details
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ECI

Founded

1995

Country

United States

Website

www.eci.com

Vendor Details

Company Name

Rev.io

Founded

2002

Country

United States

Website

rev.io/solutions/psa/

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

SIEM

Application Security No 
Behavioral Analytics No 
Compliance Reporting No 
Endpoint Management No 
File Integrity Monitoring No 
Forensic Analysis No 
Log Management No 
Network Monitoring No 
Real Time Monitoring No 
Threat Intelligence No 
User Activity Monitoring No 

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID No 
Checkout / Check-In Yes 
Depreciation Tracking Yes 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking No 
QR Codes No 
Reservations No 
Service History Yes 

Business Management

Billing & Invoicing Yes 
CRM Yes 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Order Management Yes 
Point of Sale (POS) No 
Project Management Yes 
Purchasing Yes 
Scheduling Yes 
Time & Expense Tracking Yes 
Training Management Yes 
Vendor Management Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting Yes 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access Yes 
Multi-Channel Management No 
Product Identification Yes 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management No 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Quoting

Automated Quoting Yes 
Catalog Management Yes 
Client Portal Yes 
Contact Management Yes 
Customer Accounts Yes 
Customizable Branding Yes 
Discount Management Yes 
Forms Creation Yes 
Pricing Management Yes 
Product Configurator Yes 
Proposal Management Yes 

Work Management

Access Roles / Permissions Yes 
CRM Yes 
Calendar Management Yes 
Collaboration Tools Yes 
File Storage / File Sharing No 
Kanban No 
Messaging / Discussion Yes 
Performance Metrics No 
Project Management Yes 
Reporting / Analytics Yes 
Resource Management Yes 
Strategic Planning No 
Task Management Yes 
Time Tracking Yes 
Version Control No 
Workflow Management Yes 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking No 
Configurable Workflow Yes 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations No 
Workflow Configuration Yes 

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