Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.
Description
Teams can express their ideas through live illustrations, augmented reality indicators, laser pointers, real-time speech-to-text transcription, and walkie-talkies, in addition to using common tools like chat messaging and screen sharing. With Tandem, you can establish global permissions and effortlessly access data via external business intelligence platforms. Our solution is compatible with Single-Sign-On (SSO) and integrates seamlessly with enterprise access directories. Utilizing our comprehensive logs ensures that high-level enterprise data remains accurate and well-organized for user and device registrations. Video conferencing is accessible across desktop, mobile, and headset devices, allowing your team to stay connected no matter where they are in your facility. Furthermore, users can showcase a detailed view of equipment and instruments through a video camera on a wearable headset, enabling them to troubleshoot objects swiftly and effectively. This functionality not only enhances collaboration but also significantly accelerates problem-solving processes within teams.
API Access
Has API
API Access
Has API
Integrations
Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Kanverse
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VisualSP
Integrations
Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Kanverse
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VisualSP
Pricing Details
$65 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft Dynamics 365
Founded
2016
Country
United States
Website
dynamics.microsoft.com/en-us/mixed-reality/remote-assist/
Vendor Details
Company Name
Apprentice.io
Founded
2014
Country
United States
Website
www.apprentice.io/product/packages/tandem-collaboration