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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.

Description

Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Kanverse
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VisualSP

Integrations

Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Kanverse
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VisualSP

Pricing Details

$65 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft Dynamics 365

Founded

2016

Country

United States

Website

dynamics.microsoft.com/en-us/mixed-reality/remote-assist/

Vendor Details

Company Name

Help Lightning

Founded

2013

Country

Israel

Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

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