Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We equip companies with the necessary tools and assistance to expand their customer base, enhance their marketing initiatives, and streamline their operational processes. Our cloud-based technology safeguards against data loss during local power interruptions and mitigates downtime that may arise from relocating offices or moving employees within the same workspace. By removing the complexities tied to the installation and upkeep of landlines, we can not only cut your operating expenses but also boost your overall efficiency. Our call center software is designed to enhance the dialing capacity of each representative while simultaneously improving your response rates. Additionally, our telemarketing software enables you to reach out to thousands of individuals at once, transferring calls only to agents when a real person is engaged on the line. This innovative approach removes the burdens of paperwork, manual dialing, and waiting on hold, allowing agents to focus on meaningful interactions. Ultimately, our solutions empower businesses to operate with greater agility and productivity.
Description
Kunnect offers top-notch hosted call center software designed to streamline your business operations with ease! Recognized as the premier Hosted Call Center Software currently available, Kunnect delivers a cloud-based solution powered by Amazon, addressing all your call center and telecommunications requirements worldwide. The Kunnect XVP - Hosted Call Center Solution features an economical and user-friendly predictive dialer accompanied by CRM scripting, aimed at boosting productivity, lowering operational expenses, and elevating customer satisfaction. This solution is utilized in call centers globally and also empowers remote agents working from home. With Kunnect’s advanced cloud-based predictive dialing, you can achieve structured and automated outbound contact with the right parties, ensuring you uphold your commitments to customers and maintain communication. The software supports both predictive and preview dialing modes, providing flexibility and enhancing productivity, while also offering post-call functionalities such as the ability to print invoices or lead sheets, thereby accommodating various operational needs efficiently. This comprehensive suite not only simplifies call management but also contributes significantly to improving overall service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$125 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Dynamic Interactive
Founded
2002
Country
United States
Website
www.dynamicic.com/automated-calling-system
Vendor Details
Company Name
Kunnect
Founded
2005
Country
United States
Website
www.kunnect.com
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Telemarketing
Auto Dialer
No
CRM
No
Call Logging
No
Call Recording
Yes
Call Routing
No
Call Scripting
No
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
No
Outbound Call Center
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No