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Average Ratings 0 Ratings
Description
We continuously enhance our Cloud service with every new update, ensuring that you can instantly benefit from all the exciting features we've introduced. Simply set up and deploy the Driven Agent to witness your applications flourish in Driven Cloud. However, having multiple teams on a single platform can lead to security and performance challenges. Our capability to classify applications and securely isolate data by teams swiftly instills order amidst the complexities of managing a multi-tenant environment. In just two minutes, you can gain a comprehensive understanding of the essential features of DRIVEN, the APM tailored for Big Data applications. Discover how you can elevate the quality and reliability of the applications you create, ultimately providing superior service to your business for all your Big Data applications in operation. DRIVEN empowers organizations to effectively manage their multi-tenant Hadoop ecosystem by categorizing it by teams, application technology, cluster, and more, thereby enhancing collaboration and efficiency across the board. This structured approach not only simplifies operations but also significantly boosts productivity across teams.
Description
HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding.
The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes.
HCL BigFix Service Management delivers strong governance and control through built-in risk analysis and mitigation capabilities. Its secure, multi-tenant architecture is specifically designed for shared hosting and multi-cloud environments, ensuring strict data segregation across tenants, processes, configurations, transactions, and support teams. This makes it an ideal solution for both large enterprises and Managed Service Providers (MSPs).
API Access
Has API
API Access
Has API
Integrations
Dell APEX AIOps
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve
QuickBooks Online
Integrations
Dell APEX AIOps
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve
QuickBooks Online
Pricing Details
$500 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Driven
Founded
2008
Country
United States
Website
www.driven.io
Vendor Details
Company Name
HCLSoftware
Founded
2019
Country
United States
Website
www.hcl-software.com/bigfix/products/service-management
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling