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Description
Dream Service Software is an innovative and user-friendly web application designed to enhance the operational efficiency of businesses within the field service sector. Equipped with essential tools for managing your operations, this software revolutionizes communication with potential clients. You can effortlessly send automated emails, SMS reminders, or make calls to customers regarding pest control follow-ups and other services. Embrace a paperless future with Dream Service Software, which transforms your spreadsheets, messages, and calls into a seamless digital workflow, accessible anytime and anywhere. Our commitment is to digitize your business processes effectively. Dream provides a comprehensive cross-platform solution to oversee your projects, from drafting proposals to the final implementation stage. Everything is fully customizable and manageable, ensuring that both you and your team can collaborate efficiently, no matter where you are located, enhancing productivity and responsiveness in your work.
Description
Griffi serves as a cloud-based digital office assistant tailored for trades and small service enterprises, consolidating customer inquiries, contacts, tasks, cases, and business intelligence into a single, efficient workspace. The platform features an optional AI Phone module that not only answers and qualifies incoming calls but also records requests and schedules appointments based on predefined criteria. Additionally, its website chat function effectively captures user questions and contact information, ensuring a seamless transition to human agents when necessary. An optional inbox module aids in organizing incoming emails and generating draft replies to streamline communication. Griffi can also generate various documents, including quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, as well as offering features for appointment scheduling, calendar synchronization, and SMS alerts. Users have the ability to review and approve document drafts and any configured actions prior to finalization or dispatch. Moreover, accounting exports are available in formats like CSV files and DATEV booking-data files, with functionality dependent on the chosen plan, modules, and individual setup preferences. This comprehensive tool not only enhances productivity but also ensures that all aspects of business management are efficiently handled in one location.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
DATEV
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quacito
Founded
2004
Country
United States
Website
dreamservicesoftware.com
Vendor Details
Company Name
n3tz
Founded
2022
Country
Germany
Website
griffi.ai/en/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
No
Time Clock
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
