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ease
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support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services. Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations. We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management.

Description

Mercer provides valuable insights into employee experience through its EX solutions and services, aimed at helping organizations better understand and improve their workforce's experience. By focusing on key metrics, we develop strategic employee listening initiatives that blend effective methodologies with proven content and adaptable technology. Our offerings go beyond mere data presentation, as we provide comprehensive analytics and actionable insights that drive meaningful change. Through innovative design-thinking approaches, we enable leaders, managers, and HR professionals to foster positive transformations within their organizations. Our EX Insights solutions are customized to gather valuable employee feedback through various methods, including annual surveys, pulse checks, continuous listening, digital focus groups, and preference studies. Additionally, Mercer's advisory and support services are designed to align with your current stage in employee listening, whether you are managing an annual engagement program, investigating new feedback techniques, or seeking clarity from extensive data. By partnering with us, organizations can not only enhance their employee engagement practices but also cultivate a more responsive and engaged workforce.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Basecamp
Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Twilio
Willis Towers Watson HR Portal Software
Workday Extend
X (Twitter)
XpertHR

Integrations

Basecamp
Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Twilio
Willis Towers Watson HR Portal Software
Workday Extend
X (Twitter)
XpertHR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dovetail Software

Founded

1995

Country

United States

Website

www.dovetailsoftware.com

Vendor Details

Company Name

Mercer Sirota

Founded

1972

Country

United States

Website

www.sirota.com

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Alternatives

Alternatives

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