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Average Ratings 0 Ratings
Description
Doozy is an AI assistant integrated within Slack that fulfills team requests across various interconnected business systems while providing results and an action log directly in the Slack thread. Teams can leverage its capabilities for tasks such as generating recurring reports, conducting customer and billing investigations, exporting data from spreadsheets, reconciling invoices, updating CRM systems, managing ticket triage, executing database queries, and handling GitHub pull requests. Additionally, it offers features for scheduling tasks, maintaining editable notes on team processes, and integrating with platforms like Slack, GitHub, and pre-built connectors such as Linear, Notion, HubSpot, Stripe, and Sentry, along with any other tools that have MCP server or API/database access. Each operation occurs in a new, temporary sandbox where credentials are stored securely outside the environment, allowing owners to determine which actions can be performed. Designed specifically for support, operations, finance, sales, software development teams, and founders, Doozy aims to streamline collaboration and enhance productivity within Slack. Its ability to consolidate various workflows into one platform makes it a valuable asset for any team looking to optimize their processes.
Description
Address support inquiries from wherever your users and your team are located, allowing your staff to operate in their preferred environments. Torvalds efficiently aggregates communication through In-App, Email, Slack, Discord, and forums, enabling your team to engage with customers seamlessly without the need to switch platforms. The Torvalds AI Assist feature offers customizable AI-generated responses that empower your support staff to maintain control over customer interactions. Your team has the option to review and modify these responses before they reach customers, or they can choose to let Torvalds handle replies automatically. Enhance collaboration among your technical support, customer success, and engineering teams by ensuring that ticket-based and chat-based support remain aligned. Torvalds streamlines issue management with its shared omni-channel inbox, preventing any potential oversights. A bi-directional sync guarantees that no important conversations are lost across in-app communications, Discord, Slack, GitHub, and your team's preferred ticket management systems like Zendesk. This comprehensive approach not only improves response efficiency but also elevates overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
GitHub
Yes
HubSpot CRM
Yes
Linear
Yes
Slack
Yes
Adobe PDF Services API
No
Discord
No
Google Docs
No
HubSpot Customer Platform
No
Intercom
Yes
Jira
No
Integrations
GitHub
Yes
HubSpot CRM
Yes
Linear
Yes
Slack
Yes
Adobe PDF Services API
Yes
Discord
Yes
Google Docs
Yes
HubSpot Customer Platform
Yes
Intercom
No
Jira
Yes
Pricing Details
$20/workspace/month
Starter is $20 per workspace per month for everyone in its Slack workspace, with a monthly usage allowance and no per-seat charge. Annual billing saves 10%. Prices exclude taxes. Each plan starts with a 14-day free trial without a card; the service pauses after the trial until an owner selects a paid plan.
Free Trial
Yes
Free Version
No
Pricing Details
$249 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Doozy
Website
www.askdoozy.com
Vendor Details
Company Name
Torvalds
Country
United States
Website
torvalds.dev/
Product Features
Product Features
Alternatives
No Alternatives