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support

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Description

By leveraging Artificial Intelligence and Exit Intent Technology, the DontGo chatbot effectively understands how customers seek information online and activates when a visitor attempts to leave your website, thus transforming more casual browsers into actual purchasers. A staggering 92% of online visitors depart from a site without engaging in any meaningful way, so it's essential to retain them. When a potential customer is exploring your site, perhaps perusing your products or even adding items to their cart, they might hesitate due to uncertainty about pricing or unresolved questions that your site fails to address. As a result, they could abandon their visit. This is precisely the purpose of exit intent technology: it triggers a pop-up window when the user attempts to close the browser tab or navigate away from your site, prompting them to reconsider their decision. This strategic intervention not only helps in retaining potential customers but also increases the likelihood of converting those who might otherwise leave without making a purchase.

Description

ExitPro makes it easy to schedule, coordinate and translate exit interviews. Never again. Every country, every division. Centralize exit interviews and streamline them. One complete solution. You can do more with less guessing. ExitPro is Exit Interview Software that allows you to take action. Every employee in your small business has an impact on your bottom line. People can feel the difference when an employee leaves your company. Mid-sized businesses face similar problems to large companies, but have fewer resources to retain their key employees. While you may have a more personal culture, employees want "more" opportunities. Large companies compete for top talent at all levels. Every year, employee turnover costs millions of dollars. ExitPro identifies the root causes of turnover.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DontGo

Founded

2016

Country

United States

Website

dontgo.com

Vendor Details

Company Name

Retensa

Founded

1999

Country

United States

Website

exitpro.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales Yes 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

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