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support

Description

Instead of relying on cumbersome spreadsheets or complex software for managing bugs, tasks, and issues, consider utilizing DoneDone Projects for a more organized approach. Say goodbye to uncertainty about project status and team responsibilities. You can easily forward company emails to a DoneDone Mailbox, enhancing communication between your support team and your customers. Eliminate the frustrations caused by carbon copies, disrupted email threads, and confusing messages. With DoneDone, managing workflows is simplified. You can choose from our proven bug tracking, task management, customer support, or recruitment workflows, or even design a custom workflow tailored to your specific business requirements. By linking internal tasks with support conversations, both developers and support staff can collaborate seamlessly within a single application. DoneDone fosters improved collaboration among engineering teams, support personnel, and customers alike. Ensure your team stays focused by integrating DoneDone with the existing tools you use for team communication, enhancing overall productivity and efficiency. This way, all team members can remain aligned and informed about project developments.

Description

Concentrate on your tasks rather than the organization itself. Utilizing visual boards minimizes distractions and clarifies the next steps in your workflow. Facilitate communication and collaboration within a unified platform. Ensure that everyone remains informed, even when working from different locations. Empower your team members, leaders, and clients with greater visibility into priorities, ongoing progress, and task completions. Easily create, update, and mark tasks as complete using your smartphone or tablet, without the need for additional plugins or applications. Your data remains safe, secure, and private on your dedicated server, with project data kept separate from standard WordPress information. Assign tasks to specific team members to ensure accountability and completion. Estimate the time required for each task and monitor your hours to track progress as tasks advance. Additionally, this separation of data enhances both privacy and security, allowing you to work with peace of mind. By streamlining these processes, you can increase overall productivity and focus on achieving your goals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor
WordPress

Integrations

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor
WordPress

Pricing Details

$4 per user per month
Free Trial
Free Version

Pricing Details

$149 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DoneDone

Country

United States

Website

www.getdonedone.com

Vendor Details

Company Name

Gelform

Founded

2011

Country

United States

Website

kanbanwp.com

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Product Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Alternatives

Alternatives

Jira Reviews

Jira

Atlassian