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ease
features
design
support

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Description

Despite the growing importance of digital interactions for consumers, a staggering 95% of retail revenue still originates from physical stores. These establishments play a vital role in enhancing your understanding of customers. By acquiring new clientele, you can gain insights into their preferences, shopping behaviors, family dynamics, and other retail outlets they frequent. It's essential to refine your database and develop pertinent customer segments within a completely secure framework. Boost the impact of your marketing initiatives through various channels such as email, SMS, rich SMS, and direct mail. Dolmen serves as a local customer marketing platform that enables retail locations to gather and leverage data from both customers and potential clients. With a focus on creating qualified databases, you can deepen your customer insights. This all-in-one marketing solution facilitates the management of your promotional campaigns while allowing for data collection across mobile, web, and in-store environments. By utilizing these tools, businesses can create a more personalized experience for each customer.

Description

In the process of evaluating visits, shift your focus from assessing sales volume to analyzing conversion rates. Examine patterns in traffic, including spikes and routes taken. Our platform serves as an essential tool for your weekly sales meetings! Assess the influence of your displays on brand recognition by tracking the number of unique contacts reached and the total exhibitions held, as well as your effectiveness in driving store visits (the count of individuals who visited the store post-display interaction). Additionally, gather comprehensive attendance metrics, such as foot traffic nearby, total visitors to your designated area or specific points of interest, duration of stay, and heat maps. Transition from mere assumptions to data-driven insights! By prioritizing these vital metrics, you can derive a precise return on investment for your promotional activities. The reliability of our measurements has been confirmed by over 150,000 manual counts conducted across numerous retail locations. Routine audits are implemented to ensure the integrity of our metrics, empowering you to make informed strategic choices backed by trustworthy data. This commitment to precision not only enhances your marketing strategies but also fosters greater customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365

Integrations

Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dolmen

Founded

2011

Country

France

Website

www.dolmen-tech.com/uk/

Vendor Details

Company Name

What the Shop

Founded

2014

Country

France

Website

www.what-the-shop.com/analytics.php

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Product Features

Alternatives

Alternatives