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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dockwa's mission it to connect boaters with marinas. We aim to get more boaters on the water and help marinas connect with guests. We help marinas, yacht clubs, and shipyards improve their customer experience, operational efficiency, and marketing. Dockwa is an award-winning platform that connects boaters with marinas in real-time. Download the Dockwa app for iOS or Android and log in online to search, explore, reserve, and pay for your reservations in just minutes. Marinas can then use Dockwa to make reservations, collect payment, sign contracts, and manage their docks. Dockwa, a joint company based in Boston and Newport, RI is rapidly expanding its national reach with a marina network that includes around 1000 marinas and hundreds upon thousands of boaters.

Description

If you're aiming to attract a larger number of tourists to your tour program, simplifying the entire process is crucial. Numerous tour operators encounter challenges such as double bookings, which can lead to conflicts over limited spaces at your marina. Additionally, inadequate tracking of customers complicates account management and hampers performance analysis. Costs associated with third-party reservation systems can also be significant, often resulting in hefty commissions that eat into profits. One of the greatest concerns for any marina operator is ensuring customer satisfaction, especially when there is a finite pool of potential clients. By streamlining the sign-up process, you can encourage repeat visits. Hence, implementing a system that allows for easy customization to fit your marina’s needs, automates reservations, and keeps track of customers is vital. This system should monitor bookings while creating a comprehensive database of past clientele, effectively encouraging them to return by providing the most straightforward, efficient, and secure booking experience available. Ultimately, a focus on user-friendliness can lead to increased customer loyalty and higher satisfaction rates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dockwa

Founded

2015

Country

United States

Website

www.dockwa.com

Vendor Details

Company Name

iMagic Software

Country

Australia

Website

www.imagicsoft.com/MarinaReservationSoftware#top

Product Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Product Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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