Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
DocRead for SharePoint simplifies compliance by allowing you to effortlessly request that employees review and confirm their understanding of your policies and procedures through a completely trackable system. If you're weary of constantly reminding employees to engage with your company documents, DocRead alleviates that burden by streamlining the process of requesting staff to review information and confirm completion by a deadline you determine. Many workplaces often have a multitude of documents that need to be reviewed simultaneously, making it a daunting and time-intensive task to notify everyone. Our Web Part conveniently gathers all their reading assignments into a single, easily accessible location. Manually assigning documents to individual staff members can be arduous and inefficient; however, DocRead empowers you to direct your requests to entire SharePoint groups and Active Directory groups, reclaiming valuable time in your day. It is essential to have a method to verify who has read which document to maintain full compliance with regulations. Additionally, DocRead Receipts are preserved indefinitely for every acknowledgment, ensuring you have a reliable record of compliance. With DocRead, staying on top of document review has never been simpler or more efficient.
Description
SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Power Apps
No
Microsoft Power BI
No
Microsoft SharePoint
No
Microsoft Teams
No
VUE Labor Management
Yes
Integrations
Microsoft 365
Yes
Microsoft Power Apps
Yes
Microsoft Power BI
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
VUE Labor Management
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$15 per user per year
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Collaboris
Founded
2007
Country
United Kingdom
Website
www.collaboris.com/products/docread/
Vendor Details
Company Name
SP Marketplace
Founded
2012
Country
United States
Website
www.spmarketplace.com/sharepoint-helpdesk.html
Product Features
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
Yes
FDA Compliance
Yes
HIPAA Compliance
Yes
ISO Compliance
Yes
Incident Management
No
OSHA Compliance
Yes
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
Yes
Workflow / Process Automation
No
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
Yes
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Policy Management
Approval Process Control
Yes
Attestation
Yes
Audit Trails
Yes
Policy Creation
No
Policy Library
No
Policy Metadata Management
No
Policy Training
No
Reporting / Analytics
No
Version Control
Yes
Workflow Management
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No