Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

DocClocker is revolutionizing the waiting room experience by providing transparency for patients. You can easily search for healthcare providers nearby who value your time and schedule appointments with them seamlessly. Discover any local provider and access genuine reviews, along with insights into their typical wait times. With DocClocker, you can harness modern tracking and reporting technology right from your smartphone. Utilize the DocClocker clock-in feature to view real-time waiting room updates for providers in your vicinity. Additionally, you can save appointments in the DocClocker calendar and get timely text or email reminders as your appointment date approaches. In a world where fitting 30 patients into 15-minute slots is the norm, we understand that quality healthcare often requires more time than that. Patients recognize this too, so alleviate the stress in your front office by keeping them informed about any delays you may encounter. This proactive approach not only enhances patient satisfaction but also fosters a more efficient healthcare environment.

Description

Verint Appointment Booking and Queuing is an enterprise appointment scheduling and queue management platform designed to help organizations coordinate customer visits and deliver more efficient in-person services. The software combines digital appointment booking, virtual waitlists, employee scheduling integration, and customer communication tools within a connected service management environment. Customers can schedule appointments through supported digital channels and select services based on available staff members, locations, and appointment times. Automated SMS and email reminders help reduce missed appointments, while self-service rescheduling provides customers with greater flexibility. Its queue management capabilities allow walk-in visitors to register through kiosks, tablets, QR codes, SMS links, or service representatives without waiting in traditional physical lines. Customers receive notifications about their position in the queue and estimated waiting times, allowing them to move freely while waiting for service. The platform connects appointment schedules and queue information with employee availability and location capacity to help managers allocate resources according to demand. Operational reporting provides insights into customer wait times, appointment volumes, service activity, and opportunities to improve the customer experience. Verint also offers connected event management capabilities, CRM integrations, and centralized administration for organizations operating multiple branches, stores, or customer service locations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confer With No 
Grassfish No 

Integrations

Confer With Yes 
Grassfish Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DocClocker

Country

United States

Website

docclocker.com

Vendor Details

Company Name

Verint Systems

Founded

1994

Country

United States

Website

www.verint.com/appointment-booking-and-queuing/

Product Features

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Alternatives

Alternatives

WaitWell Reviews

WaitWell

4.8 out of 5 stars
WaitWell Reviews

WaitWell

4.8 out of 5 stars
OX. Waiting Room Reviews

OX. Waiting Room

OX. Digital Health
AMS Ultra Schedules Reviews

AMS Ultra Schedules

American Medical Software
Jonot Reviews

Jonot

Jonot Oy