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ease
features
design
support

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Description

Divalto Infinity is a comprehensive ERP solution specifically designed for small and medium-sized enterprises (SMEs) and midcaps. This software not only consolidates all the essential tools for your daily operations but also offers full customization to align with your specific business needs. It can be deployed either as a SaaS solution or through on-premise installation. By automating and streamlining data entry and various processes, our ERP allows you to focus on what truly matters. The software enhances your operational efficiency through an intuitive workflow design tool that ensures the appropriate message reaches the intended recipient promptly. Additionally, Divalto Infinity guarantees the reliability of your data by centralizing and synchronizing it with other business tools, such as e-commerce platforms, CAD/DAO systems, and PIM solutions. This centralization facilitates optimal traceability, allowing you to effortlessly track purchases, inventory levels, and all related activities from a single interface. Moreover, it eliminates the need for personal spreadsheets and emails to monitor project progress, thus promoting a more organized and efficient work environment. As a result, businesses can operate more seamlessly, enhancing productivity and decision-making capabilities.

Description

Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

A3 EDI
Expensya
Google Analytics
Mercateam
Optimizely One
Quantcast
QuanticMind
Salesforce
Upaknee
Webtrends

Integrations

A3 EDI
Expensya
Google Analytics
Mercateam
Optimizely One
Quantcast
QuanticMind
Salesforce
Upaknee
Webtrends

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Divalto

Founded

1982

Country

France

Website

www.divalto.com/logiciel-erp/

Vendor Details

Company Name

Infinity Tracking

Founded

2010

Country

United Kingdom

Website

www.infinity.co

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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