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Description
Promise. Deliver. Delight.
The leading solution provider of right-time delivery management software, DispatchTrack helps top brands around the world power successful deliveries 180 million times a year. Since 2010, our scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our AI-powered routing engine ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
Description
RouteIQ offers cloud-based software designed for dispatching and managing operations for delivery, courier services, fieldwork, towing, and various mobile teams. Dispatchers utilize a web dashboard to assign tasks, optimize routes with multiple stops, and keep track of driver locations, estimated times of arrival, and job progress. The application available for iOS and Android devices equips drivers with navigation tools, status updates, proof capture functionalities, and detailed job information. Customers benefit from features such as request and payment portals, notification systems, and branded tracking links for transparency. Organizations can tailor job states, service categories, pricing structures, forms, and proof requirements to suit their needs, while an AI assistant is available to respond to inquiries using real-time dispatch data. The system also includes a REST API and webhooks to integrate dispatch events with other platforms seamlessly. Both Free and Pro plans support unlimited drivers and dispatchers, with billing determined by the number of billable jobs, while third-party service providers have their own separate charges. This comprehensive solution ensures that mobile teams can operate efficiently and stay connected with their customers and dispatchers.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Agiliron
Yes
Anthropic
No
Firebase
No
Google Maps
No
HERE
No
InfinityX
Yes
LiveKit
No
Mailgun
No
Mapbox
No
Microsoft Access
Yes
Integrations
Agiliron
No
Anthropic
Yes
Firebase
Yes
Google Maps
Yes
HERE
Yes
InfinityX
No
LiveKit
Yes
Mailgun
Yes
Mapbox
Yes
Microsoft Access
No
Pricing Details
DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Trial
Yes
Free Version
Yes
Pricing Details
Free; Pro from $29/site/month
Free: $0/month for one site, with 50 billable jobs per month. Pro: $29/site/month includes 500 billable jobs; additional jobs cost $0.05 each, dropping to $0.04 each above 5,000 jobs/month. One billable job covers up to 10 worked stops; jobs with no worked stop are not charged. Third-party provider usage, including maps, messaging, email, AI, calls, video, and payments, is billed separately by those providers.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DispatchTrack
Founded
2010
Country
Worldwide
Website
www.dispatchtrack.com/
Vendor Details
Company Name
CodeRed Technologies, Inc.
Country
United States
Website
routeiq.app
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Fleet Management
Dispatch Management
No
Employee Management
No
Fuel Management
No
GPS Tracking
No
Incident Reporting
No
Inspection Management
No
Inventory Management
No
Maintenance Management
No
Mileage Tracking
No
Motor Pool
No
Routing
No
Tire Management
No
VIN Lookup
No
Work Order Management
No
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
GPS Tracking
Alerts/Notifications
No
Asset Tracking
No
Driver Management
No
Historical Reporting
No
Mobile Tracking
No
People Tracking
No
Real Time Tracking
No
Routing
No
Status Tracking
No
Territory Management
No
Vehicle Tracking
No
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No
Route Planning
Capacity Planning
Yes
Drag & Drop Scheduling
Yes
Driver Management
Yes
Emergency Dispatch
Yes
GPS Tracking
Yes
Performance Metrics
No
Route Costing
Yes
Territory Management
Yes
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Transportation Management
Billing & Invoicing
No
Carrier Management
No
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
No
Product Features
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
No
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
Alternatives
Alternatives
No Alternatives