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Description
DispatchMind is a cloud-based solution designed for field service and job management aimed at service contractors and delivery teams. It empowers administrative personnel to log customer requests, arrange and allocate technicians, and monitor tasks via a job board and calendar interface. Technicians in the field utilize personalized mobile logins to access their designated jobs, detailed checklists, notes, and images, allowing them to provide real-time updates. The platform encompasses features such as estimates, invoicing, a comprehensive service-and-parts pricing guide, customer payment links, collections monitoring, reporting capabilities, calculations for technician commissions and pay, and structured job workflows. Additionally, Nellie, an AI-driven dispatcher, assists with operational inquiries and facilitates job bookings and assignments, while an optional AI phone assistant can handle incoming calls and schedule work. Beyond these functionalities, DispatchMind incorporates business communication tools and enables card payments through Stripe. During the initial setup, companies can choose job types and specific fields tailored to their trade. The system is accessible via web browsers and also offers a dedicated app for iPhone users, ensuring flexibility for both office staff and field technicians. The combination of these features makes DispatchMind a comprehensive tool for managing field operations effectively.
Description
Every entrepreneur understands that the most effective solutions are those that conserve time and enhance profitability. FieldSurf is an innovative cloud-based field service management software designed to optimize your scheduling and dispatch processes, control inventory, facilitate electronic invoicing for customers, and track the precise whereabouts of your technicians in real-time via GPS technology. With FieldSurf, you can manage every aspect of your business effortlessly from your mobile device. This software is fully responsive, mobile-friendly, and accessible through any desktop browser or smartphone, allowing you to oversee operations from virtually anywhere. The setup is incredibly straightforward; just sign up with FieldSurf, download the app from Google Play or iTunes, install it on your computer, and you’re ready to go. Its web-based, completely mobile platform, combined with user-friendly drag-and-drop functionalities, makes utilizing FieldSurf a breeze. Plus, the ability to access critical business functions on the go ensures you never miss a beat in managing your enterprise.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Model Context Protocol (MCP)
No
Stripe
No
Pricing Details
$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DispatchMind
Founded
2026
Country
United States
Website
dispatchmind.ai
Vendor Details
Company Name
FieldSurf
Founded
2013
Country
United States
Website
fieldsurf.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Locksmith
Billing & Invoicing
No
CRM
No
Dispatch Management
No
GPS Tracking
No
Inventory Management
No
Mobile Access
No
Payment Processing
No
Scheduling
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
