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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Dipa is an advanced conversational AI platform that utilizes Intelligence Process Automation (IPA) software, offering a range of conversational features and personal microservices designed for both employees, through a Virtual Private Assistant (VPA), and customers, via a Virtual Customer Assistant (VCA). It is particularly beneficial for employees transitioning to remote work, enhancing their comfort and satisfaction. By streamlining tasks, Dipa can reduce the time employees spend navigating IT systems by up to 80%, which in turn leads to a notable decrease in IT support costs, salaries, and training expenses. The platform boosts overall business efficiency and effectiveness while accelerating various business processes. Through interactive dialogues, Dipa assists users with their daily tasks, answers queries regarding business operations, supplies necessary information, and facilitates interactions within IT systems. Additionally, Dipa's integration with IT Service Management (ITSM) systems allows it to autonomously resolve straightforward IT incidents around the clock, ensuring continuous support for users. Ultimately, Dipa not only enhances productivity but also fosters a more engaged and informed workforce.

Description

Our innovative process automation solution integrates seamlessly with messaging applications to provide immediate responses to customer inquiries, ensuring uninterrupted service that enhances efficiency, fosters customer interaction, and boosts revenue. Specifically tailored for the insurance sector, InsureVite is a virtual assistant that caters to millennials' demands for improved insurance communication via text messaging, simplifying intricate details for your clients without the hassle of large downloads or excessive links. It helps to clarify insurance benefits and customize offerings, keeping all necessary information conveniently accessible in one location—customers merely have to send a text. Obtain quotes in the fraction of the time it takes to send a tweet. By utilizing texting platforms that are already familiar to users, filing a claim becomes as straightforward as purchasing concert tickets or hailing a ride. Furthermore, our cloud-based virtual assistant not only streamlines administrative tasks for your team but also enhances customer engagement and drives product sales to new heights. In doing so, we ensure that your business remains competitive in an ever-evolving digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
SAP Cloud Platform
Slack
Telegram
Viber
WhatsApp

Integrations

Facebook Messenger
SAP Cloud Platform
Slack
Telegram
Viber
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dipa

Country

Russia

Website

dipa.tech/eng.html

Vendor Details

Company Name

InsureVite

Founded

2018

Country

Singapore

Website

insurevite.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Alternatives

Alternatives