Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Fully featured, cloud-hosted, high quality VoIP service for all of your business needs. Accessible nationwide, locally owned in Southern Utah, and affordable to help your business succeed. Sign up on our website, select how many phones you want, get a copy your bill, and then we will take care of everything from setup to training. We will match the quotes of competitors to prove our low rates. Because we are so confident in our service that we don't require contracts, our service speaks for itself. All our features are included in the price, as well as bundles and packages. Unlimited calls, SMS, EFax dashboards, reporting and analytics, call recording. Professional voice recording. Ring groups, call flow management. IVR systems, mass messaging, voicemail transcription, call logs. 24/7 customer service.

Description

Southern Software's CAD system is a robust platform designed to assist telecommunicators in efficiently gathering necessary data to respond to Calls for Service (CFS) using a standardized approach across various agencies and disciplines. This solution enables users to systematically assign and monitor numerous response units while acting as a centralized interface for additional software functionalities. It seamlessly integrates with other Southern Software products, such as RMS for generating queries and reports, MDS map viewer, and MDIS mobile applications. Furthermore, it establishes a comprehensive audit trail documenting the actions taken during the management of emergency Calls for Service (CFS). The system is also compatible with APCO-Intellicomm, CACH, ProQA, or SmartHorizons for the classification of EMS, Fire, and Police, as well as providing pre-arrival instructions. Additionally, the Multi-Geo lookup control efficiently conducts simultaneous searches across address, MSAG, intersection, and landmark records, ensuring that users can access geo-verified information quickly. This capability not only enhances response accuracy but also streamlines communication between different emergency response teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

First Arriving Dashboards

Integrations

First Arriving Dashboards

Pricing Details

$17.95 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Digivoice

Founded

2018

Country

United States

Website

www.digivoice.com

Vendor Details

Company Name

Southern Software

Founded

1988

Country

United States

Website

www.southernsoftware.com/ps-cad.html

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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