Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
80% of B2B data remains undiscovered. The best opportunities are often hidden. LeadGenius can help you differentiate yourself from your competitors by uncovering hard-to-find B2B data. B2B Data is rapidly changing. Marketers are no longer restricted to horizontal data fields that include companies and contacts. They now seek data elements that are specific to a particular vertical. Below are examples of data fields that can be used to help with: Ecommerce, HR/Payroll, and SaaS companies. LeadGenius offers the highest quality data anywhere. Each data point is verified by a unique combination machine learning and in-house human researchers. Our mission is to help all great businesses in the world connect with their best customers and provide opportunities for the underemployed.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Google
Yes
Google Sheets
Yes
Magento
Yes
OneShot
Yes
Shopify
Yes
Zendesk
Yes
Integrations
Salesforce
Yes
Google
No
Google Sheets
No
Magento
No
OneShot
No
Shopify
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
LeadGenius
Founded
2011
Country
United States
Website
www.leadgenius.com
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
B2B Data
B2B Contact Data
No
B2B Intent Data
No
B2B Leads Data
No
B2B Marketing Data
No
Business Ownership Data
No
Company Data
No
Employee Data
No
Firmographic Data
No
Job Posting Data
No
Salary Data
No
Technographic Data
No
Lead Generation
Contact Discovery
Yes
Contact Import/Export
No
Lead Capture
No
Lead Database Integration
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
Yes
Visitor Identification
No
Lead Management
Activity Tracking
No
Campaign Management
Yes
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Sales Intelligence
CRM Integration
No
Data Cleaning
No
Data Enrichment
No
Data Import/Export
No
Data Mining
No
Data Verification
No
Email Integration
No
Lead Scoring
No
List Building
No
Performance Management
No
Pipeline Management
No
Predictive Modeling/Analytics
No
Prospecting Tools
No
Reporting/Analytics
No
Sales Forecasting
No